Upload Your Files

File Transfer FAQs:

Q: How long does it take to transfer my digital files over the internet?

A: Transfer speed is determined by several factors: internet connection speed, file size, and even time of day (on some networks). If you have a fast connection and have compressed your files, it should take a few minutes. If, on the other hand, you have a slow internet connection, a large uncompressed file, or a troublesome ISP, please consider bringing or mailing us your disk. You can also stop by with your files on flashdrive.

Q: Should I compress my digital files prior to uploading them? Why? How?

A: Yes. Please see our File Compression instructions. Whenever you send files over the internet, they can become damaged as your data is transmitted. To protect your files from data corruption, you should compress them using StuffIt (Mac) or WinZip (PC).

Q: How can I upload more than one file?

A: Only a single file can be selected at one time, but you can upload as many files as you need to individually. We recommend placing all of your files (front and back layouts, support files, etc.) into one folder, compressing that folder, and uploading that compressed file.

Q: I will be uploading my mailing list. Are there any format specifications I should follow?

A: Please read our Mailing FAQ's about what information is needed in your mailing list.

Q: Do you accept CDs or other media in the mail?

A: Yes. We accept CDs, DVDs and Flash Drives. You can mail it to us or bring it in if you're in the area.

Q: What file types do you accept and would you prefer to receive?

A: The best way to send your files is in PDF format. If we're going to assemble your layout, please send your high resolution images in any of the following acceptable file formats: JPEG, TIFF, PDF, PNG.

• Photoshop: .jpg, .tiff., .psd, .pdf, .eps
• Illustrator: .ai, .eps
• InDesign: .indd
• Quark: .qxd, .qxp

We can accept Word files (.doc) and Power Point (.ppt) for mock-up purposes but we cannot print directly from such files.